Home > Reno jobs > Reno computer/technical

Posted: Tuesday, December 26, 2017 11:17 AM

Custom Ink, the leader in custom apparel for groups and communities, is all about bringing people together. That's what inspires our innovative online platform, world-class customer support, and award-winning work environment. With 1,500 team members or Inkers and $350M in revenue, we are passionate about the success and well-being of our team and have earned frequent recognition as a top workplace from such organizations as Fortune Magazine. Our customers are counting on us to come through for them, and thats important to all Inkers - no matter what role theyre in. How youll make a difference: We seek a friendly, reliable, and highly motivated individual with strong communication skills to join the Infrastructure Technology Team. As a member of this team, you will provide our team members with IT Operations support for all of our office and facilities across the US. You must be a positive and proactive problem-solver with the ability to think on your feet while providing excellent customer service. What youll do: As an Operations/Systems Engineer, you will provide production support, DevOps integration and technical support. Daily tasks will include troubleshooting and resolving IT related issues to include firewalls, routers, Linux, Windows, networking and performance. Additional tasks will include managing ticket queue, monitoring usage, participating in on-call rotation, managing alarms, and configuring Nagios. Self-motivation and ability to learn on the job is vital to your success. You will be fanatical about customer satisfaction, possess the ability and desire to master new and relevant technologies, and be able to effectively translate these into your daily responsibilities. In this role you should be comfortable taking ownership over small projects with minimal direction. What were looking for: This position requires flexibility to work additional hours and be on-call when necessary. In addition, the ideal candidate will have: 3-5 years of IT/Network experienceAcademic background in IT/Computer Science is preferredExperience with Networking and Linux is required; a background of Chef/Puppet, Windows Server and phone systems is preferredBasic understanding of managing in an IaaS/PaaS is required; familiarity of Amazon Web Services, Azure or Google Cloud is preferredDemonstrated ability to work independently and as part of a team, including on-call and after-hour supportExperience as primary point of contact and demonstrated expertise with end-userExperience with system implementations and process improvementsEffective communication and problem-solving skills Technical Skills This positions requires journeyman level skills in most of these technologies: Network administration of one platform (Cisco, Meraki, Force10, Juniper, Brocade)IP Phone system administration (Asterisk, Cisco, Shoretel) Scripting familiarity in Bash, Powershell, Perl, Ruby, JavaScript and/or PythonMonitor and alarming software to include Nagios, Zabbix, NewRelic and Sumologic/SplunkKnowledge of Ruby on Rails, nginx/apache is plus In addition, you must share our company valuespracticing the Golden Rule, taking Ownership and driving and embracing Innovation. What youll get: There are lots of attractive opportunities for someone like you, so heres what makes this one special: Its a company you can take pride inYoull be part of a fun, collaborative, and effective teamWithin your own group, youll be starting with terrific people We provide competitive comp and great benefits. This is a special opportunity to help create tremendous value in our fun, intense, and results-oriented environment. Please include a letter of interest with your application materials. Custom Ink uses E-Verify to confirm the employment eligibility of all new team members. To learn more about E-Verify, including your rights and responsibilities, please visit


• Location: Reno

• Post ID: 38906292 reno is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018