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Posted: Thursday, November 2, 2017 10:42 AM

Job Description Do you aim high? Are you genuinely helpful? Are you looking for a place where you can make a difference, receive ongoing support and training, and build a rewarding, long-lasting career? Then you may be a good fit for FirstService Residential, North America's foremost property management firm. We're all about our associates, and as we continue to grow, we're looking for even more quality people who share our dedication to doing what's right, improving residents' quality of life, building great relationships and truly making a difference for their clients, their colleagues and themselves. Is that you? If so, we think you should get to know us. POSITION SUMMARY: Responsible for the day-to-day servicing of Presidio Homeowners Association's clients and homeowners by providing a wide variety of administrative and staff support services. Interactions are typically with HOA homeowners and Board Members in person, via telephone or written correspondence. Position includes providing support to the Community Manager by processing the non-compliance and architectural guidelines inspections and procedures in accordance with company policies and procedures, NRS 116 and the governing documents of the association. RESPONSIBILITIES: Primary Responsibilities may include but are not limited to the following: Work with assigned Community/General Manager as an integral part of the management team. Maintain regular and positive communication with each owner and abide by the culture created to enhance, promote and execute daily positive interaction among members of the management team. Provide administrative logs to the General Manager; and any additional reports as requested. Initiates preparation of committee reports, meeting notices as applicable, meeting minutes, and submit for Manager's review and approval. Architectural Review Committee Liaison: Review and process architectural applications accurately in a timely manner Review governing documents for each individual association to complete architectural processing Draft submittal letters and forward architectural applications to the committee Draft various incomplete, approval, conditional and/or denial letters based on committee and/or Board decisions on their behalf with completeness and accuracy Correspond with homeowners regarding their architectural changes, to include forwarding applications, reviewing letters, etc. Answer questions regarding architectural processes in accordance with documented company policies and procedures and the associations' governing documents Non-Compliance Specialist: Prepare inspection packages for manager including printing inspection reports Prepare hearing packages for manager including printing reports for responses Review and post fines to all corresponding homeowners' accounts Prepare account changes as needed to correct miss-posted fines Review and process non-compliance reports and letters accurately in a timely manner Ensures timely processing of all non-compliance inspections and reports Ensures scheduling of bi-monthly inspection drives with FirstService Compliance Department Coordinate the production of a monthly newsletter and/or email or phone alerts to the Association, as directed by the assigned Manager. This may include updating the website with postings/announcements, as requested. Light seasonal snow removal/shoveling as needed. Works varying schedules, weekends, holidays, late nights and overtime to reflect the business needs of the Club. Attends departmental meetings and/or trainings as scheduled. Required to attend any mandatory trainings and/or meetings scheduled. All other duties as assigned by Community/General Manager REQUIREMENTS & SKILLS: High School diploma or equivalent At least one year of professional work experience for a Common Interest Community Must be able to obtain Community Manager pre-licensing education and applicable certificate from state CPR/AED certifications required Alcohol Awareness Training Required Responsible for maintaining Company, Resident and Staff confidentiality. Strong communication, customer service and inter-personal skills Knowledge of building trades and building maintenance preferred Must be able to "walk" properties in all weather conditions as necessary Must be able to acquire and maintain current knowledge of the state statutes, association CC&R's, and Rules and Regulations. Must be able and willing to work a variety of hours in order to meet the requirements of the position as scheduled by the Community Manager Must hold a valid driver's license, insurance, and a reliable vehicle Position involves sitting, standing and/or movement throughout the day. Must be able to transport oneself not only around the office, but also around the Community Association. Duties of maintaining files and records will involve stooping, bending, lifting, and grasping, pushing, pulling, or otherwise moving objects weighing as much as 50 lbs. This type of activity may occur several times throughout the day. Company Description We are the leading provider of residential property management services in North America – overseeing more than 7,000 residential and commercial associations across 21 US states and three Canadian provinces. Our team is comprised of over 15,000 associates, all dedicated to aiming high and providing the highest levels of customer service. Because we are passionate about being the best, we attract the most talented professionals in each market we serve. From large-scale master planned communities to luxury high-rises, to single-family homeowners associations to active adult communities, our associates bring local market expertise to each community we serve. We are so much more than property managers – we also provide a wide variety of essential property services, from concierge and valet, to maintenance, pool and construction services, to security, financial and corporate services. From top to bottom, roof to landscaping, inside and out — we deliver exceptional service and solutions to enhance the value of every property and the lifestyle of every resident. For more information on our corporate mission, please visit


• Location: Reno

• Post ID: 36807322 reno is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017