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Posted: Friday, October 27, 2017 7:39 PM

Job Description:/h3:
POSITION SUMMARY:
Accountable for generating and maintaining a robust sales pipeline through the use of internet:generated leads. Accountable for providing an extraordinary experience for all internet generated customer traffic.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Effectively capture and convert internet customer traffic into viable sales prospects by creating desire for internet customers to visit our Welcome Home Centers (WHC)
Create a positive experience for our internet customers through the use of email, online live chat and division 1:800 numbers
Guide internet customers through Lennars consultative sales process via email, live chat, phone and face to face meetings
Provide immediate or same day email or telephone response to all internet customer requests with a targeted goal of a one:hour turnaround for all initial correspondence
Educate internet customers on current/future community and product offerings and incentive opportunities
Qualify prospective customers based on desired location(s), timing for purchase, and availability of new homes as needed
Follow up with internet customers per the follow up program outlined by your division
Partner with the on:site New Home Consultant (NHC) as appropriate to provide an extraordinary experience to our customers through throughout the sales process
Manage and distribute electronic marketing collateral to prospective customers who visit Lennars website via Lennars National Internet Center
Create and effectively manage an internet customer database which includes interest lists and VIP interest lists
Complete and utilize corporate and division provided tracking and reporting tools to manage the internet prospecting process and provide transparency of daily activities via Lennar daily
Have a competent understanding of the divisions product and community offerings and incentive opportunities at all times
Coordinate Sales Department efforts to improve collection of email contact information as part of customer registration process
Regularly work in and around Lennar communities, including, primarily, WHC
Monitor website data, digital photography, illustrations and virtual tours on Lennar and other Lennar affiliated websites
Attend all company sales meetings, phone banks and training programs
Coordinate online efforts and reporting with the National Internet Center
Perform all other duties as assigned
EDUCATION AND ADDITIONAL REQUIREMENTS:
Two (2) : four (4) years experience in the homebuilding industry
High school diploma or GED required
Valid real estate salespersons license as required by state
Maintain regular attendance and punctuality relative to daily work schedule is required
Strong computer skills required
Strong command of the English language
Effective writing skills
Must have extensive internet exposure and/or internet consumer experience
Escrow and mortgage financing a plus
Must have a valid drivers license and reliable transportation
Strong interpersonal and communication skills
Ability to problem solve
Ability to self:manage activities with minimal supervision
Understand and follow posted work rules and procedures
Committed to self:development of sales and internet skills
Accept constructive feedback
Team player
PHYSICAL REQUIREMENTS:
This is primarily an active position: associate must be willing to drive to various communities to demonstrate model homes in varying weather conditions, unless hazardous or unsafe. Finger dexterity is required to operate computer keyboard and telephone equipment, extensive phone and computer communication with customers is required. Must be able to lift and carry supplies and materials up to 25 pounds.
Company Description:/h3:
One of Americas leading homebuilders
Since 1954, weve had the privilege of helping hundreds of thousands of families across

Source: https://www.tiptopjob.com/jobs/73917654_job.asp?source=backpage


• Location: Reno

• Post ID: 36513652 reno
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