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Posted: Tuesday, November 7, 2017 2:02 AM

Job Description You would join Reality Media’s team of phone agents, helping to further qualify potential customers once they’ve requested help online. We use a top of the line call center software to call leads back within seconds, and then follow up. We use a dynamic workflow that will guide you along based on customers’ responses to a series of questions. We work with wonderful partners who really help our customers, including our own sister nonprofit credit counseling firm. Quality is a priority for us. We’re a fun team and we’re growing! If you’re a positive person, hardworking, and reliable, we want you to apply! Requested work commitment of 20-40 hours a week. Limited substitute positions are also available. Sub positions will work as hours become available. Agents are independent contractors (1099), not employees. SKILL SET OVERVIEW: · Excellent listening and communication skills · Answer general customer questions, guidelines provided · Ability to follow a basic workflow · Marketing/lead generation experience preferred but not required QUALIFICATIONS: Must be 18 to apply You pick your availability in advance and are scheduled within those hours · Must be reliable and dedicated. · Experience in marketing, lead generation, or sales is a plus, but not required (willing to train the right individuals) · Comfortable with basic computer skills · Would like to work PT or FT as a 1099 contractor from home · A quiet home office/place to work. No background noise such as pets or children. TECHNICAL REQUIREMENTS: · Computer (PC or Mac) · Computer USB headset · High-speed internet provided by a cable or DSL provider Use of wireless is prohibited


• Location: Reno

• Post ID: 37012242 reno is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017